What Conversation means?
Most engineers underestimate conversation as a skill. I did for years. I thought the code should speak for itself. It doesn't. Your ability to communicate...
14 Oct 2023

Most engineers underestimate conversation as a skill. I did for years. I thought the code should speak for itself. It doesn't. Your ability to communicate -- clearly, honestly, and with genuine curiosity -- shapes your career as much as any technical skill.
Celeste Headlee, a radio host with decades of experience, distilled great conversation into a few principles that I've found directly applicable to engineering leadership:
- Be honest. Say what you mean. Don't hedge to avoid discomfort.
- Be brief. Respect people's time. Get to the point.
- Be clear. Ambiguity creates confusion. Precision creates trust.
- Listen more than you talk. The best leaders I know ask questions and then actually listen to the answers.
The hardest one for engineers is listening. We're trained to solve problems. Someone starts describing a situation, and our brains immediately jump to solutions. But sometimes people need to be heard before they need to be helped.
I've learned to pause. To ask "what do you think?" before offering my take. To let silence sit instead of filling it.
Great conversations require vulnerability -- being willing to say "I don't know" or "I was wrong." That's uncomfortable. It's also where trust comes from.