Harmonizing Growth: Crafting Effective Feedback Strategies for Team Success
Giving feedback sounds simple. It isn't.
15 Nov 2023

Giving feedback sounds simple. It isn't.
Most leaders treat feedback like dumping a bucket of observations on someone's head. Twenty things to start, stop, and continue. That's not feedback. That's an overwhelming list that paralyzes instead of motivates.
Think of feedback as a system
Your team is a system. Each person's behavior is an input. Their output is the result. Feedback is the mechanism that lets you adjust the input -- slightly -- to improve the output.
The keyword is slightly.
How I approach feedback sessions
First, I read everything. Peer reviews, 360 feedback, my own observations. Then I put myself in that person's shoes. I filter hard.
If someone is already producing great results, I don't pile on a dozen suggestions from colleagues. Most peer feedback reflects personal preferences, not actual problems. A teammate might say "stop speaking up so directly in meetings." But if that directness drives better decisions, why would I ask them to suppress it?
I ignore feedback that contradicts what's working. I focus on the one or two adjustments that could make a real difference.
The conversation
I start with the current state. I acknowledge what's going well -- specifically, not generically. Then I introduce one small adjustment. Not five. Not three. One.
"Your architecture proposals are sharp and well-reasoned. One thing that could amplify their impact: include a section on trade-offs so stakeholders can see you've considered the downsides too."
That's it. One actionable tweak.
Why small changes work
I've seen leaders dump a laundry list of feedback on someone and expect transformation. It doesn't work that way. If a system is in balance and producing good results, a massive intervention destabilizes it. You get worse output, not better.
Small tweaks compound over time. One adjustment per cycle. Let it settle. Observe the effect. Then adjust again.
Feedback is a tuning mechanism, not a rewrite.