reviews
The Like Switch by Jack Schafer & Marvin Karlins
An ex-FBI agent wrote a book about how to make people like you. Sounds manipulative. It's actually practical and grounded.
6 Nov 2024
An ex-FBI agent wrote a book about how to make people like you. Sounds manipulative. It's actually practical and grounded.
The Friendship Formula
Schafer breaks rapport into four factors: proximity, frequency, duration, and intensity. Increase any of them and connection strengthens. It's obvious once you see it, but I'd never thought about relationships this mechanically before. Small changes — being around more, listening harder — compound over time.
Body Language Signals
The eyebrow flash. The head tilt. A genuine smile vs. a forced one. Schafer catalogs the nonverbal cues that trigger trust. I tested some of these in daily interactions. The eyebrow flash — a quick raise of the eyebrows to signal recognition — works. People warm up faster when you send the right nonverbal signals without even speaking.
Mirroring
Subtly matching someone's body language, tone, or pace builds subconscious rapport. Schafer calls it the "Golden Rule of Friendship." I experimented with it. It works when it's natural. The moment it feels deliberate, it backfires. The key is listening well enough that mirroring happens on its own.
Reading People
Schafer's FBI background shows here. Micro-expressions, speech hesitations, incongruent body language — these are indicators of what someone is actually feeling versus what they're saying. This section isn't about catching liars. It's about reading emotional undertones that words miss.
Where It Falls Short
Some techniques feel overly tactical. "Plant emotional seeds" to deepen conversations. "Use empathic statements." When written as formulas, they lose the human element that makes connection real. The book works best as awareness training — noticing what you're already doing unconsciously — not as a social manipulation playbook.
Useful for anyone in a role that requires building trust. Engineers, leaders, anyone who works with people (which is everyone). Just remember: techniques without genuine interest in people are empty.