Leadership

The Scoop on Leading: Unpacking the ABCs of Accountability and Responsibility

Accountability and responsibility get thrown around a lot in leadership conversations. Most people use them interchangeably. They're not the same thing.

20 Nov 2023

The Scoop on Leading: Unpacking the ABCs of Accountability and Responsibility

Accountability and responsibility get thrown around a lot in leadership conversations. Most people use them interchangeably. They're not the same thing.

I had to learn this distinction the hard way.

Accountability is ownership of outcomes

Responsibility is doing the work. Accountability is owning the result -- even when things go wrong.

Early in my leadership career, I thought being responsible meant I was accountable. I'd complete my tasks, hit my deadlines, and call it a day. But accountability goes deeper. It means standing up when the project fails. It means saying "that's on me" when a release breaks, even if you didn't write the buggy code.

Accountability isn't about blame. It's about trust. When your team sees you own failures publicly, they feel safe to take risks. They know you won't throw them under the bus.

Responsibility can be shared. Accountability can't.

You can split tasks across a team. Everyone has their responsibilities. But accountability for a project's success or failure has to land somewhere specific. If everyone is accountable, no one is.

I've seen teams where nobody owned the outcome. Requirements fell through cracks. Deadlines slipped. Everyone pointed at everyone else. The fix was simple: one person owns the result. Not the work -- the result.

How I practice this

When I take on a project, I make it clear upfront: I'm accountable for the outcome. My team is responsible for their parts. If something breaks, I go to the stakeholder. Not my engineer.

This doesn't mean I do everything myself. It means I create the conditions for my team to succeed, and I own it when they don't.

The best leaders I've worked with all had this in common. They never hid behind their team. They stood in front of them.

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